About Us

Sharon Kiley

Sharon is a professionally qualified L&D consultant who can draw on over 18 years experience in the Learning and Development sector.  Sharon has a wealth of experience in understanding customers’ needs to provide value added training. 

Sharon prides herself in delivering interactive, enjoyable solutions to maximise the learning experience and has designed bespoke solutions covering a wide range of topics across a range of industries including: automotive industry, manufacturing, retail, financial services and local government departments.

Sharon is also an accredited Insights Discovery Practitioner, who brings enthusiasm to her training combined with a friendly and approachable style. This allows people to learn in a fun and comfortable atmosphere. All of Sharon’s work has a strong emphasis on personal development, engagement and being able to demonstrate positive results.  Sharon has designed and delivered an ILM Endorsed Certificate in Leadership programme for the world’s largest supplier of high quality titanium metal products. This was delivered over 12 months to 40 team leaders and aspiring managers to create a foundation of management and leadership.

Tina Neville-Davies

Tina has 28 years’ experience developing in business consultancy, coaching and facilitation skills. When coaching or training, her real passion is helping people make the small pragmatic changes that are both sustainable yet significant in terms of their performance and self-esteem.

Tina graduated from Manchester University with a BSc in Hotel and Institutional Management. Her focus is on personal and business transformation involving individual and team coaching, facilitation of leadership, management and sales/telesales development programmes.

Tina specialises in:

Insights Discovery
Kaizen Masterclass in Facilitation Techniques
NLP Accredited Practitioner
Emotional Intelligence – JCA Accredited
Customer Service
Excellence
Regular guest speaker at the Academy of Chief Executives

Mike Jones

Mike has more than 20 years experience of selling professional services and regularly works alongside Full Circle Training & Development.  A Psychology graduate of the University of Western Australia, Mike has held senior sales and marketing roles in some of the leading professional services firms including Zurich, St. James’s Place Capital and Tite & Lewis. He was also sales director of Ernst & Young. Mike regularly works alongside Full Circle Training and Development as well as being the founder of Intrinsic Values Limited. Mike has led many assignments and is a recognised leader in the field of sales and business development.

He was the world’s first law firm Sales Director and has built a reputation as one of the most influential consultants in the professional sector. Mike is a well-known conference speaker and has published a number of articles on selling professional services. Mike is also the the founder of his own business Intrinsic Values.

Steve Connell

Steve is a professional Development Consultant with a degree in marketing and a strong sales, service and marketing background. He has gained significant experience of the Corporate and Consumer markets as well as the Retail and Leisure verticals when working for BT and as Chairman of British Shops and Stores Association annual development school at Keble College, Oxford.

Steve regularly works alongside Full Circle Training & Development Ltd, and also formed his own business ‘inspire’ in April 2004.  Steve provides a suite of consultancy and development offerings which include:

Business strategy
Business consultancy
Sales, marketing and commercial development programme
Tailored people development programmes
Senior executive coaching
Conference lecturing and hosting
Project facilitation
Personal Brand Essence

Steve enjoys relationships with wide and varied client bases many of whom regularly re-book his services and provide references and drive referrals. Through inspire, he regularly works with Harvey Nichols, Capita, BT, Aurora Fashions, Chelsea Building Society, John Lewis, Radisson SAS, Walker Media, The Co-Operative, Multiyork, Crew Clothing, The Mall Corporation and the NHS.

Jane Batty

Jane has over 15 successful years experience in various people development and sales management roles. Jane is highly regarded as an innovative and dynamic ‘people development’ professional with expertise in solution design and facilitation of team events and 1:1 coaching. Most of Jane’s career has been with the Pharmaceutical, Finance and Retail sectors in UK, Europe, USA and Asia. Jane has a ‘can do’ attitude and a creative approach to delivery and solution design, she has worked in developing Leaders and teams with global clients such as Novartis and the Royal Bank of Scotland.

Jane has also been an Insights Discovery practitioner for over 11 years, spending over half of that time working within the Insights Organisation.

Georgia Hopwood

The successful delivery of any training event is reliant upon having great training administration and support. Georgia helps us by providing office support and assistance that ensures your event runs smoothly and efficiently.

Tony Yates

Tony has 28 years’ experience and knowledge of the Healthcare sector and works alongside Full Circle Training & Development in delivering key note speeches, inspiring leadership workshop events and how to build a winning service environment.

He has a strong focus on strategic planning, helping businesses to increase their service and turnover. He has an excellent and proven skills in helping people develop their management and leadership skills. Currently Tony is Hospital Director at a Spire Hospital; successfully leading a high-performance team with annual revenue of over £25m and a staff complement of 300 employees. Tony is an extremely committed leader who enjoys the Healthcare environment and the difference it can make to our communities when carried out well. We are delighted that Tony joins with us to share his experience on specialist assignments.

Tony specialises in:

Strategy analysis and development
Project management
Contract negotiations and management
Key stakeholder recruitment & retention
Customer Service Excellence
Operations Management