About Us

Sharon Kiley

Sharon is a professionally qualified L&D consultant who can draw on over 18 years experience in the Learning and Development sector. Sharon has a wealth of experience in understanding customers’ needs to provide value added training. Sharon prides herself in delivering interactive, enjoyable solutions to maximise the learning experience and has designed bespoke solutions covering a wide range of topics across a range of industries including: automotive industry, manufacturing, retail, financial services and local government departments.

Sharon is also an accredited Insights Discovery Practitioner, who brings enthusiasm to her training combined with a friendly and approachable style. This allows people to learn in a fun and comfortable atmosphere. All of Sharon’s work has a strong emphasis on personal development, engagement and being able to demonstrate positive results. Sharon has designed and delivered an ILM Endorsed Certificate in Leadership programme for the world’s largest supplier of high quality titanium metal products. This was delivered over 12 months to 40 team leaders and aspiring managers to create a foundation of management and leadership.

Tina Neville-Davies

Tina has 28 years’ experience developing in business consultancy, coaching and facilitation skills. When coaching or training, her real passion is helping people make the small pragmatic changes that are both sustainable yet significant in terms of their performance and self-esteem.

Tina graduated from Manchester University with a BSc in Hotel and Institutional Management. Her focus is on personal and business transformation involving individual and team coaching, facilitation of leadership, management and sales/telesales development programmes.

Tina specialises in:

Insights Discovery
Kaizen Masterclass in Facilitation Techniques
NLP Accredited Practitioner
Emotional Intelligence – JCA Accredited
Customer Service
Excellence
Regular guest speaker at the Academy of Chief Executives

Mike Jones

Mike has more than 20 years experience of selling professional services and regularly works alongside Full Circle Training & Development. A Psychology graduate of the University of Western Australia, Mike has held senior sales and marketing roles in some of the leading professional services firms including Zurich, St. James’s Place Capital and Tite & Lewis. He was also sales director of Ernst & Young. Mike regularly works alongside Full Circle Training and Development as well as being the founder of Intrinsic Values Limited. Mike has led many assignments and is a recognised leader in the field of sales and business development.

He was the world’s first law firm Sales Director and has built a reputation as one of the most influential consultants in the professional sector. Mike is a well-known conference speaker and has published a number of articles on selling professional services. Mike is also the the founder of his own business Intrinsic Values.

Nick Howell

Nick has been working in people development for over 20 years. Having run ILM centres developing and leading programmes for Level 3-7 leaders and managers, he now specialises in leadership and team development and coaching. Offering 121 and team coaching, developing coaching cultures, coach supervision, he has now trained almost a thousand people in coaching and mentoring, supervising many of these to achieve ILM, CMI and EMCC coaching qualifications. He has written a coaching book – ‘Great Coaching Questions’ which feeds off his coach training experience, to enable new coaches and leaders to enhance their coaching thinking and skills. He has a second book in the works presently.Nick’s coaching is inclusive, embracing systemic thinking and solutions focussed activities.

His training and facilitation style is engaging, passionate, challenging and transformational. He has worked across education, utilities, financial services, NHS, Metropolitan Police, charity and CIC sectors. He is also an ILM Assessor and undertakes IQA for the Foreign and Commonwealth and Development Office and Centre for Policing.

Tracey Smart

Tracey has over 20 years delivering development in a variety of industries from financial institutions to retails stores. She has designed and delivered development programmes on a variety of human skills such as leadership, people management and team effectiveness.

She has worked in great organisations such as St James’s Place Wealth Management, Ageas UK, Tesco Stores and many great small and medium enterprises.

Tracey has a real passion for developing people in raising self-awareness and building those human skills that are so needed in today’s business environment. She is an experienced practitioner loves to integrate the many tools she is familiar with into her development design, such as Insights Discovery, Emotional Intelligence, Hogan, A&B psychometrics, and Lego Serious Play.

Tracy Tilbury

Tracy brings over two decades of hands-on experience in people-focused roles across logistics, retail, and consultancy.

A qualified Workplace Mediator, Tracy supports organisations in resolving conflict constructively, restoring trust, and rebuilding positive working relationships. Her calm, neutral presence helps people feel heard and understood – creating space for real change.

With a career grounded in HR and payroll and shaped by years in leadership and organisational development, Tracy has supported people at every level – from frontline teams to senior leaders. She’s passionate about helping individuals grow in confidence, self-awareness, and communication, believing that when people are truly seen and supported, business results naturally follow.

Tracy has worked with a wide range of clients – from fast-paced SMEs to larger corporate environments – always bringing her trademark blend of empathy, clarity, and calm. As a certified Insights Discovery practitioner and experienced mediator, she brings depth and versatility to every conversation and workshop.